We do our best to assist you with the issue you face or reply the questions you have quickly. Most tickets are answered within a couple of hours, but if you have yet to receive a reply, fret not. We guarantee a response within one business day from your latest message.
If you have yet to receive a reply from us within one business day, do check the following:
- Ensure a support ticket was submitted successfully
- Ensure you did not mistype your email address
- Check the status of your ticket by logging into your account on our help desk